latemate-legal

Terms of Service

**Version 1.0 Last Updated: February 6, 2026**

Welcome to LateMate! These Terms of Service (“Terms”) govern your use of the LateMate mobile application (“App”) operated by Fantastic Online Stores Pty Ltd (ABN 39 655 964 784) (“we,” “us,” or “our”).

Please read these Terms carefully before using the App. By creating an account or using LateMate, you agree to be bound by these Terms. If you do not agree, do not use the App.

Table of Contents

  1. Definitions
  2. Acceptance of Terms
  3. Description of Service
  4. Eligibility
  5. User Accounts
  6. Pairs and Shared Data
  7. Acceptable Use Policy
  8. Subscription and Billing
  9. Free Plan Limitations
  10. EU Right of Withdrawal
  11. Intellectual Property
  12. User-Generated Content
  13. Privacy
  14. Australian Consumer Law Notice
  15. Disclaimers
  16. Limitation of Liability
  17. Indemnification
  18. Termination
  19. Dispute Resolution
  20. Governing Law
  21. Changes to These Terms
  22. Accessibility
  23. General Provisions
  24. Contact Us
  25. Appendix: Model Withdrawal Form (EU)

1. Definitions

In these Terms, the following terms have the meanings set out below:

2. Acceptance of Terms

By downloading, installing, or using LateMate, you confirm that you:

If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Description of Service

LateMate is a playful mobile application that allows Users to:

The App is designed to be light-hearted, humorous, and non-blaming. It is intended for entertainment and friendly accountability, not for legal, financial, or contractual obligations between Users.

LateMate is available on iOS and Android platforms.

4. Eligibility

To use LateMate, you must:

If you are under 18 years old (or the age of majority in your jurisdiction), you must have your parent or guardian’s consent to use the App.

5. User Accounts

5.1 Account Creation

To use LateMate, you must create an account by providing:

5.2 Account Responsibilities

You are responsible for:

5.3 One Account Per Person

Each person may maintain only one LateMate account. Creating multiple accounts to circumvent Free Plan limitations or for any other purpose is prohibited.

5.4 Account Deletion

You may delete your account at any time through the App settings. You may also request an export of your data in a portable format (JSON or CSV) before deleting your account by contacting latemateapp@gmail.com. Upon deletion:

6. Pairs and Shared Data

6.1 Pair Relationships

LateMate allows you to Pair with another User using a short invite code. When you join a Pair:

By joining a Pair, you consent to sharing your display name, avatar, Session data, and calculated statistics with your Pair partner. You should only Pair with people you know and trust.

6.3 Leaving a Pair

Either User may leave a Pair at any time. Historical Session data may be retained in an anonymized form.

7. Acceptable Use Policy

You agree not to use LateMate to:

We reserve the right to suspend or terminate accounts that violate this policy.

8. Subscription and Billing

8.1 Free and Premium Plans

LateMate offers:

8.2 Premium Pricing

Prices may vary by region and are displayed in your local currency in the App Store or Google Play Store.

8.3 Free Trial

Premium Subscriptions include a 3-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your Subscription will begin and you will be charged the applicable Subscription price. To cancel during the trial:

8.4 Payment Processing

8.5 Auto-Renewal and Cancellation

8.6 Restore Purchases

If you have an existing Premium Subscription and are using a new device or have reinstalled the App, you can restore your purchase through the App’s subscription settings. This will reconnect your existing Subscription without additional charge.

8.7 Refunds

Refund requests are handled by Apple or Google according to their respective refund policies:

Nothing in this section limits your rights under applicable consumer protection laws, including the Australian Consumer Law (see Section 14).

8.8 Price Changes

We may change Subscription prices with at least 30 days’ advance notice before your next renewal date. You will be notified of any price change via email or in-app notification. If you do not agree with the new price, you may cancel your Subscription before the new price takes effect. Continued Subscription after the effective date of a price change constitutes acceptance of the new price.

9. Free Plan Limitations

The Free Plan includes the following limitations:

These limitations may change with reasonable notice. Upgrading to Premium removes all limitations.

10. EU Right of Withdrawal

This section applies to consumers in the European Union and the European Economic Area.

10.1 Your Right to Withdraw

Under the EU Consumer Rights Directive (2011/83/EU), you have the right to withdraw from your Subscription within 14 calendar days from the date of purchase, without giving any reason.

10.2 How to Exercise Your Right

To exercise your right of withdrawal, you must inform us of your decision by:

10.3 Effects of Withdrawal

If you withdraw within the 14-day period:

10.4 Waiver of Withdrawal Right

By starting your Subscription (including a free trial that converts to a paid Subscription), you may expressly consent to the immediate provision of the digital service and acknowledge that you will lose your right of withdrawal once the service has been fully performed during the 14-day period. For ongoing Subscriptions, you retain a partial right of withdrawal with a pro-rata refund as described above.

11. Intellectual Property

11.1 Our Intellectual Property

LateMate, including its design, code, graphics, icons, avatars, logos, and content, is the property of Fantastic Online Stores Pty Ltd and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

11.2 Restrictions

You may not:

11.3 Feedback

If you provide feedback, suggestions, or ideas about LateMate, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate that feedback without obligation to you.

12. User-Generated Content

12.1 What Constitutes User Content

User Content in LateMate includes:

12.2 Your Responsibility

You are solely responsible for any User Content you create. Your content must not:

12.3 Our Rights

We reserve the right to review and remove User Content that violates these Terms, without prior notice.

13. Privacy

Your use of LateMate is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the App, you consent to our data practices as described in the Privacy Policy.

14. Australian Consumer Law Notice

This section applies to all Users, as Fantastic Online Stores Pty Ltd is an Australian company.

14.1 Consumer Guarantees

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to:

You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time.

14.2 These Terms Do Not Exclude Consumer Guarantees

Nothing in these Terms (including the Disclaimers in Section 15 and the Limitation of Liability in Section 16) is intended to exclude, restrict, or modify any consumer rights under the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.

15. Disclaimers

15.1 “As Is” and “As Available”

To the maximum extent permitted by applicable law, LateMate is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied, including but not limited to:

Important jurisdictional notice: This disclaimer does not apply to the extent it would exclude or limit rights that cannot be excluded or limited under applicable law, including:

15.2 No Guarantee of Availability

We do not guarantee that the App will:

LateMate is designed for entertainment and friendly use only. Session data, durations, and Units Owed have no legal, financial, or contractual significance. You should not rely on LateMate data for any legal, financial, or formal dispute resolution purpose.

15.4 Timing Accuracy

While we strive for accurate timing using server-side timestamps, factors such as network latency, offline mode sync delays, and device clock variations may affect displayed durations. LateMate timing is approximate and intended for fun, not precision.

16. Limitation of Liability

16.1 Exclusion of Damages

To the maximum extent permitted by applicable law, Fantastic Online Stores Pty Ltd and its officers, directors, employees, and agents shall not be liable for any:

16.2 Liability Cap

To the maximum extent permitted by applicable law, our total aggregate liability for all claims arising from or related to the App shall not exceed the greater of:

16.3 Jurisdictional Limitations and Carve-Outs

This limitation of liability does not exclude or limit liability for:

17. Indemnification

You agree to indemnify, defend, and hold harmless Fantastic Online Stores Pty Ltd and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from:

This indemnification does not apply to:

18. Termination

18.1 By You

You may stop using LateMate and delete your account at any time through the App settings. You may request an export of your data before deletion (see Section 5.4).

18.2 By Us

We may suspend or terminate your account if:

Except in cases of material breach or legal requirement, we will provide reasonable notice (at least 14 days) before terminating your account.

18.3 Effect of Termination

Upon termination:

19. Dispute Resolution

19.1 Informal Resolution

Before filing any formal legal proceeding, you agree to contact us at latemateapp@gmail.com and attempt to resolve the dispute informally for at least 30 days.

19.2 Arbitration (United States Residents Only)

This section applies only to residents of the United States. If we cannot resolve the dispute informally, any dispute arising from these Terms or your use of the App shall be resolved through binding arbitration, except:

You may opt out of this arbitration clause by notifying us in writing at latemateapp@gmail.com within 30 days of first accepting these Terms.

This arbitration clause does not apply to residents of the European Union, United Kingdom, or Australia, who retain the right to bring proceedings in their local courts.

19.3 Class Action Waiver (United States Residents Only)

This section applies only to residents of the United States. To the extent permitted by applicable law, you agree that any dispute resolution proceedings will be conducted on an individual basis, and not as part of a class, consolidated, or representative action.

This class action waiver does not apply to residents of the European Union, United Kingdom, or Australia, who retain the right to participate in representative actions and class proceedings as permitted by their local laws.

19.4 EU/UK/Australian Residents

If you are a resident of the European Union, United Kingdom, or Australia, you may bring legal proceedings in the courts of your country of residence. Nothing in these Terms limits your right to access local courts or participate in collective legal proceedings.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia, without regard to conflict of law principles. Any legal proceedings not subject to arbitration shall be brought in the courts of Victoria, Australia.

Consumer law savings clause: Nothing in these Terms excludes, restricts, or modifies any rights you may have under mandatory consumer protection laws in your jurisdiction that cannot be excluded, restricted, or modified by agreement. This includes, but is not limited to:

If you are accessing the App from a jurisdiction with mandatory consumer protection laws, those laws shall take precedence to the extent they provide you with greater protection than these Terms.

21. Changes to These Terms

We may update these Terms from time to time. When we make changes:

We maintain an archive of previous versions of these Terms, available upon request.

22. Accessibility

We are committed to making LateMate accessible to all users.

23. General Provisions

23.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Fantastic Online Stores Pty Ltd regarding your use of LateMate.

23.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

23.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

23.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms. Any other assignment by us requires reasonable notice to you.

23.5 Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, internet or infrastructure failures, or pandemics.

23.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

24. Contact Us

If you have questions or concerns about these Terms, contact us at:

Fantastic Online Stores Pty Ltd ABN: 39 655 964 784 Address: 16 Etheridge Ln, Craigieburn VIC 3064, Australia Support Email: latemateapp@gmail.com Company Email: fantasticonlinestores@gmail.com Phone (Australia): +61 434 690 302 Phone (Morocco): +212 667 78 24 64 Website: https://fantasticonlinestores.github.io/latemate-legal

For legal inquiries, please include “Legal” in your subject line.

25. Appendix: Model Withdrawal Form (EU)

(As required by Annex I(B) of the EU Consumer Rights Directive 2011/83/EU)

To: Fantastic Online Stores Pty Ltd, 16 Etheridge Ln, Craigieburn VIC 3064, Australia latemateapp@gmail.com

I hereby give notice that I withdraw from my contract for the provision of the following service:

Signature of consumer (only if this form is submitted on paper):

You can send this form by email to latemateapp@gmail.com with “Withdrawal Request” in the subject line.